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Neurodiversity in Business (NiB) views complaints as an opportunity to learn and improve for the future.  

If at any time we did not meet the highest standards, we want to hear about it, solve the situation as quickly as possible and put measures in place to stop it from happening in the future. 

If you have any feedback for improvements or a complaint, please fill out the form below.

Please give us as much information as possible regarding your feedback

All complaints will be handled confidentially and in accordance with the NiB’s Data Protection Policy. 

Your complaint will be received by the Chief Compliance Officer, who will aim to resolve it swiftly or designate an appropriate person to investigate the complaint and take appropriate actions. 

If you find it helpful to understand the internal process in more detail, a copy of the Complain Procedures Policy will be provided upon request. 

If the complainant feels that the problem has not been satisfactorily resolved by the Chief Compliance Officer, they can request that the complaint and any subsequent reply from NiB be led by the Board of Trustees who can also explain any further escalation routes available.